FAQs

 

What types of apparel do you offer?

Our store specializes in a stylish selection of casual and elegant apparel. We feature unique designs such as the Contrast Color Lapels Polo Shirt and the Blue Short-Sleeve Suit with Heart-Shaped Pocket Details, ensuring that there is something suitable for every occasion.

How can I ensure the right fit for my apparel?

We provide personalized sizing assistance to help you find the perfect fit. If you have specific sizing questions or need guidance, please reach out to our customer service team for expert advice.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging with tags attached. You can initiate a return by contacting us via email.

How long does shipping take?

Standard delivery typically takes 2 to 5 working days. For remote areas, delivery may take 5 to 7 working days. Please note that delivery times may vary during sales or holidays.

What are your shipping charges?

We offer free shipping on orders above PKR 3,000. For orders below this amount, a flat shipping rate of PKR 200 applies.

What payment methods do you accept?

We accept several payment methods, including Cash on Delivery (COD), Bank Transfer, and Easypaisa/JazzCash. More options will be available soon.

How can I track my order?

Once your order is shipped, you will receive a tracking number via SMS or WhatsApp, allowing you to monitor the status of your delivery.

What should I do if I receive a damaged or incorrect item?

If you receive a defective, damaged, or incorrect item, please contact us immediately so we can evaluate the issue and resolve it promptly.

Do you offer exchanges?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and place a new order for the desired product.